Safe Gaming

On 93ko Responsible Gaming

Gaming should always be fun — never a burden. At 93ko, we believe responsible gaming isn't just a policy; it's a genuine expression of care for every one of our members.

18+ Age Restriction
24/7 Support
5 Protection Tools
100% Confidential

Responsible Gaming Core Pillars

Betting Limits

Set your own daily, weekly, or monthly betting limits. Once a limit is in place, you cannot exceed it.

Session Time Control

Decide how long you want to play before you start. Once your time is up, the system will automatically notify you and log you out if needed.

Self-Exclusion Feature

You can suspend your account for a set period — from 1 week to permanently — no questions asked.

Reality Check

Pop-up notices will appear at regular intervals to remind you how long you've been playing and how much BDT you've spent.

Deposit Restrictions

Set your own cap on how much BDT you can deposit within a given period. Once set, any change requires a 24-hour waiting period.

Expert Support

Our support team is available anytime. Share any concerns about your gaming and we'll help you through it.

Keep in mind: Gaming on 93ko is purely for entertainment. Responsible gaming means you stay in control and enjoy the experience for what it is — fun, not a way to make money.

What Is Responsible Gaming and Why It Matters

Responsible gaming means treating gaming as a form of entertainment, not a source of income. Following responsible gaming principles on 93ko isn't just about platform rules — it's essential for your own mental and financial well-being.

Online gaming is growing rapidly in Bangladesh. But along with the entertainment, there are real risks. Many people don't realize when their gaming habits are becoming a problem. 93ko wants every member to stay informed and keep themselves protected.

Gaming addiction is a real issue that can affect anyone, regardless of age or profession. But with awareness at the right time and the right steps, recovery is entirely possible. We want you to stay in control of your own life.

Signs of Problem Gaming

There are warning signs that your gaming habits may be crossing a healthy boundary. Ask yourself honestly:

  • Are you spending more than your budget on gaming?
  • Are you playing more and more to try to win back money you've lost?
  • Are you hiding your gaming habits from family or friends?
  • Are you prioritizing gaming over work, studies, or relationships?
  • Do you feel restless, irritable, or anxious when you're not playing?
  • Have you repeatedly tried to control your gaming habits but failed?
  • Are you neglecting sleep, meals, or personal care because of gaming?

If you answered "yes" to any of the above, it's time to take action. Remember, asking for help is not a sign of weakness — it takes real courage.

How to Use 93ko's Safe Gaming Tools

93ko offers several effective tools to help you play responsibly. They are completely free and available to use at any time:

Deposit Limit

Set daily, weekly, or monthly deposit limits from Account Settings. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Session Timer

Get automatic reminders after a set time. Choose breaks of 30 minutes, 1 hour, or 2 hours.

Cooling-Off Break

Take a temporary break ranging from 24 hours to 6 weeks. Promotional messages will also be paused during this time.

Self-Exclusion

Suspend your account for a minimum of 6 months or permanently. This decision takes effect immediately.

Tips: If a login attempt is made from another device or browser while self-exclusion is active, the system will automatically block it. This measure is in place for your own protection.

Minor Protection

93ko strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory at registration, and proof of age must be submitted as part of the KYC process.

If there are minors in your household, please take the following steps:

  • Never share your account password with anyone.
  • Use parental control software on your phone or computer.
  • Keep auto-login disabled on your devices.
  • Try to avoid gaming in front of children.

If you suspect a minor you know is using 93ko, please report it immediately to [email protected].

Where to Find Help

Professional support is often essential in dealing with gaming addiction. 93ko provides assistance, but we always encourage reaching out to professional organizations:

  • 93ko Support: Email us at [email protected] — all responsible gaming requests are handled within 24 hours.
  • Mental Health Services: Expert counseling is available at the National Institute of Mental Health (NIMH), Dhaka.
  • Counseling Services: Kaan Pete Roi — a trusted mental health support platform in Bangladesh.
  • Family Support: Talk openly with someone you trust. Family support plays the biggest role in recovery.

Budget Planning & Financial Protection

Financial planning is a key part of responsible gaming. 93ko recommends setting a dedicated gaming budget and sticking to it strictly.

  • Try to keep your gaming spend to no more than 5% of your monthly income.
  • Never put money into gaming before covering your essential household expenses.
  • Never bet with borrowed money or a credit card.
  • Avoid the urge to place bigger bets in an attempt to recover lost money.
  • Track your gaming spending every week.

Keep in mind: Consistent income from gaming is not realistic. Anyone who claims to win every day is not telling the full story. Always treat gaming as entertainment, nothing more.

Check Yourself

Have any of these situations occurred in the past month? Be honest with yourself.

1

Gone over your budget?

2

Have you placed bigger bets to try to recover losses?

3

Have you hidden your gaming from family or friends?

4

Have you felt restless when you couldn't play?

5

Have you had trouble focusing on your daily responsibilities?

If you answer "Yes" to any 2 of these, please speak with our support team.

Healthy Gaming Indicators
Time Management
Under 5 hours a week — ideal
Sticking to Your Budget
Keep it within 5% of your income
Mental Balance
Accepting Losses
4 Steps to Activate Protection
1
Go to Account Settings

Log in, click the profile icon, and select the "Responsible Gaming" option.

2
Set a Deposit Limit

Set a daily or monthly limit. Keep it within what you can afford.

3
Activate Session Timer

Set a time limit for your session and keep reminder notifications turned on.

4
Contact Support

For any issues, email us at [email protected]. We're always ready to help.

Responsible Gaming FAQs

Go to Account Settings and select the "Self-Exclusion" option, then choose how long you want to exclude yourself. You can select anywhere from a minimum of 6 months to a permanent exclusion. Once activated, it cannot be reversed before the period ends.

Reducing your limit takes effect immediately. However, increasing a limit requires a 7 business day waiting period. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

No. 93ko strictly prohibits anyone under 18 from accessing the platform. Age verification and the KYC process are mandatory at registration. Any attempt by a minor to open an account is automatically rejected.

Start by activating self-exclusion or a cooldown break. Then let us know at [email protected]. If needed, reach out to a professional mental health service. Remember, asking for help takes courage — and we're always here for you.

A cooling-off break is a short-term pause (24 hours to 6 weeks) that ends automatically when the period expires. Self-exclusion is a long-term or permanent decision (minimum 6 months) that cannot be reversed before the set period ends.

Yes, all of 93ko's responsible gaming tools are completely free. Deposit limits, session timers, cooldown breaks, self-exclusion — every member can use them at no cost.
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Play Safe, Responsibly

Your entertainment on 93ko is completely safe. Use our responsible gaming tools, set your limits, and enjoy the best gaming experience in Bangladesh. The fun is what matters — let's keep it that way.

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