93ko Privacy Policy

1. Introduction

93ko is a trusted online gaming and Sports Betting platform in Bangladesh. When we provide our services to you, we need to collect certain personal information. This privacy policy explains what types of information 93ko collects, how it is used, who it may be shared with, and how you can maintain control over your data.

This privacy policy applies to the 93ko website, mobile app, and all other digital services. By using our platform, you are considered to have consented to this privacy policy. We strongly recommend reading it thoroughly before registering for the first time.

Our privacy policy has been developed in compliance with the General Data Protection Regulation (GDPR) and applicable international data protection laws. 93ko believes your personal information is a valuable asset and protecting it is our primary responsibility.

2. What Information We Collect

Various types of information are collected when you register and use 93ko's services. Full details are provided below:

Information collected directly from you

• Identity Information: Full name, date of birth, national ID number (for KYC verification)
• Contact Information: Mobile number, email address, current address
• Account Information: Username, password (encrypted), security questions
• Financial Information: bKash/Nagad/Rocket number, bank account details (for transactions only)
• KYC Documents: National ID card photo, passport, or driving license

Automatically Collected Information

• Device Information: IP address, device type, operating system, browser information
• Usage Data: Page visits, click history, session duration
• Location Data: General geographic location (country and city level)
• Transaction History: Records of deposit, withdrawal, and gaming activity

Data Type	Purpose of Collection	Mandatory?
Name & Date of Birth	Identity Verification & Age Confirmation	Yes
Mobile Number	Account Verification & Communication	Yes
Payment Information	Deposit & Withdrawal Process	Yes
IP Address	Security & Fraud Prevention	Automatic
Cookie Data	Improving User Experience	Optional

3. How Information Is Used

93ko uses the information it collects for the purposes listed below. We never use your data unnecessarily:

• Account Management: Confirming registration, securing logins, and account recovery.
• KYC & Age Verification: To prevent underage access and verify identity.
• Financial Transactions: Processing deposits, handling withdrawals, and issuing bonuses.
• Customer Support: To resolve your issues and provide support.
• Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Responsible Gaming: Identifying signs of gaming addiction and providing timely support.
• Promotions & Offers: Sending you relevant offers based on your preferences (you can opt out at any time).
• Legal Obligations: Meeting the requirements of applicable laws and regulatory authorities.

4. Who We Share Information With

93ko may share information with third parties only in limited circumstances and strictly on a need-to basis. Those circumstances are detailed below:

• Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, Rocket, or your bank solely to process transactions.
• KYC Provider: Documents may be shared with a licensed KYC provider to verify your identity.
• Legal Authorities: Information may be disclosed in response to lawful requests from law enforcement agencies in Bangladesh or relevant jurisdictions.
• Technology Partners: Trusted partners are used for secure hosting, cloud storage, and anti-fraud systems — all bound by strict confidentiality agreements.
• Business Changes: In the event of a change in ownership or merger, data may be transferred to the new operator, but you will be notified in advance.

5. Data Security Measures

93ko uses industry-leading security technology to protect your information. Our security framework operates on the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text; bcrypt hashing is used.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Robust firewall protection against unauthorized access and attacks.
• Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
• Access Control: Only authorized personnel have access to specific data.

6. Cookie Policy

93ko uses cookies on its website to enhance your browsing experience and keep our services running smoothly. Cookies are small data files stored in your browser.

Cookie Types & Purposes

• Essential Cookies: Keeping login sessions active and ensuring security — these cannot be disabled.
• Functional Cookies: Remembering your preferred language and settings.
• Analytics Cookies: To understand which sections of the website are most used (without identifying individual users).
• Marketing Cookies: To show relevant promotions — you can disable this from your browser settings.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7. Your Rights

Under 93ko's privacy policy, you have the following rights over your own data:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of the above rights, email us at [email protected]. We are obligated to respond within 30 business days.

8. How Long Data Is Retained

93ko does not retain your data longer than necessary. Our general policy is:

• All relevant data is retained for as long as the account remains active.
• After account closure, financial transaction records are kept for a minimum of 5 years as required by legal obligations.
• KYC documents are retained for a maximum of 7 years.
• Marketing data is deleted immediately upon withdrawal of consent.
• Security logs are retained for a maximum of 2 years.

9. Protection of Minors

93ko strictly does not serve anyone under the age of 18. The collection of any data from minors is strictly prohibited under our privacy policy. If we become aware that a minor has registered, the account will be closed immediately and all collected data will be deleted.

If parents believe their child is using 93ko, please contact [email protected] immediately.

10. Third-Party Links

The 93ko platform may integrate third-party services such as live chat support or payment gateways. These services have their own privacy policies, for which 93ko is not responsible. However, we only work with partners who follow data protection standards as strict as our own.

11. Changes to Policy

93ko may update this privacy policy as needed. For significant changes, we will send advance notice to your registered email or mobile number. Continued use of the platform after any changes will be considered acceptance of the updated policy.

You can always check the "Last Updated" date at the top of the page to see when the policy was last revised.

12. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team is always here to help.